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SAP C-C4C12-1811 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Implementation Basics | <8% | - System scoping and fine-tuning - Project lifecycle overview |
| Topic 2: Lead and Opportunity Management | 8%–12% | - Opportunity lifecycle and forecasting - Lead qualification and conversion - Sales methodology configuration |
| Topic 3: Visit Planning and Execution | <8% | - Mobile and offline features - Activity planning |
| Topic 4: Notification and Approval Processes | <8% | - Approval process setup - Workflow rules |
| Topic 5: Reporting and Analytics | 8%–12% | - Data sources and key figures - Standard reports and dashboards - Custom report creation |
| Topic 6: Territory Management | <8% | - Territory definition and assignment - Realignment rules |
| Topic 7: Integration | 8%–12% | - Middleware and communication arrangements - Integration with SAP ERP / CRM - Web services and APIs |
| Topic 8: User Management | 8%–12% | - Organizational structure - Business user setup - Role and access management |
| Topic 9: Sales Planning and Forecasting | <8% | - Planning hierarchy setup - Forecast categories |
| Topic 10: Data Migration | <8% | - Migration templates and tools - Import/export procedures |
| Topic 11: Account and Contact Management | <8% | - Relationship management - Master data maintenance |
| Topic 12: Product and Pricing | 8%–12% | - Pricing configuration - Product master data - Price lists and discount determination |
| Topic 13: Fine Tuning | <8% | - Adaptation tools - Business configuration activities |
| Topic 14: Personalization and Extensibility | <8% | - Extension fields - Mashups and embedded components |
| Topic 15: Quotation and Sales Order Management | 8%–12% | - Sales order integration - Quote creation and processing - Document flow and status management |
SAP Certified Application Associate - SAP Sales Cloud 1811 Sample Questions:
Question 1
You need to change the access for a work center for several users to 'read only1. Which setting do you use to apply restriction rules?
A. Any field of the business object
B. The parent work center
C. The access context
D. The authorization object
Question 2
Which of the following actions can you perform using the administrator adaptation function?
A. Create an extension field and define its properties
B. Create a code list resctriction for standard and extension fields
C. Enter default extension field values based on business logic
D. Validate values for an extension field based on another field
Question 3
Which of the following elements are created when an object is generated via the custom object builder? (2 correct answers)
A. Updated relationships
B. Page Layout
C. Web services
D. Data sources for reporting
Question 4
What options do you have when you create an activity plan? (2 correct answers)
A. Create follow-up quotes, orders, and opportunities
B. Include tasks with notes and attachments
C. Define if tasks are mandatory
D. Add product feedback
Question 5
Your customer needs information from multiple internal and external sources. The result must be shown on an Opportunity Overview in SAP Hybris Cloud for Customer.
Which mashup type do you recommend?
A. URL mashup
B. HTML mashup
C. Custom mashup
D. Data mashup
Solutions:
| Question 1 Answer: C | Question 2 Answer: A | Question 3 Answer: C,D | Question 4 Answer: B,C | Question 5 Answer: D |
