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IBM ICS Social Software Sales Mastery Test v2 Sample Questions:

1. The IBM set of Social Software products provides solutions that are:

A) open standards based and easily integrated into Microsoft and other vendor software stacks
B) accessible via desktop, mobile and tablet devices
C) accessible via cloud or on premises deployments
D) All of the above.

2. What affects the value and strategy of Social Business for your customer?

A) Only Internet-based companies get value from Social Business.
B) Depends on their industry, where they are in that industry, what their key differentiators are.
C) The value of Social Business is the same for every customer.
D) The value is determined by how much they buy.

3. What can you tell your customer about what is happening in the marketplace?

A) The world is becoming more instrumented, interconnected, and intelligent.
B) The pace of adoption of new technologies is slowing down.
C) The world is becoming simpler and focused.
D) The world is becoming less instrumented and interconnected.

4. Which IBM product provides an easy-to-set-up team-based content-sharing solution that is a quick first step along the road to a Social Business?

A) IBM Lotus Quickr
B) IBM Lotus Protector
C) IBM Lotus Symphony
D) IBM FileNet

5. Which feature of IBM Sametime can be easily translated into quick return on investment for your customers?

A) Support for key video and audio codecs
B) Ability to integrate with Microsoft products
C) Reduce travel costs due to meetings and reduced phone line charges from telephony
D) Color-coded status indicators

Solutions: