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IBM Certified Solution Designer - Case Manager v5.1 Sample Questions:

1. Which statement about the difference between a task and a process workflow is true?

A) A task is part of a set that have to be executed in a certain order; a process allows for process fragmentation.
B) A task can be started by a number of ways; a process can only be started from a document being added to the system.
C) A task is always started from a document being added to the system; a process can be started by a number of ways.
D) A task is a more specialized and focused process; a process encompasses the entire work stream.

2. A solution designer is given the following requirements for an ICM solution. 1. Case workers should have the ability to view and edit form data when processing a work item. 2. Changes to the form data can be saved in the step processor. Which two actions need to be performed to meet this requirement? (Choose two.)

A) Add a form attachment and expose that attachment to the step in the step editor in the Forms Designer.
B) Configure the Case Form widget to use a form attachment. The form data objects can be stored in any folder in the design object store.
C) Add a form attachment and expose that attachment to the step in the step editor in Case Builder.
D) Configure the Case Form widget to use a form attachment. The form data objects can be stored only in the case folder or case sub folders in the target object store.
E) Configure the Case Form widget to use a form attachment. The form data objects can be stored in any folder in the target object store.

3. How is a case instance represented in Content Engine?

A) A folder object filed in a case type folder.
B) A custom object filed by year, month, date, and time.
C) A custom object filed in a case type folder.
D) A folder object filed by year, month, date, and time.

4. Which service within IBM BPM can ICM utilize within an enterprise solution?

A) The Process Server's deployment capabilities.
B) The Process Center having the ability to centrally store process definitions.
C) The BPMN and BPEL Language definitions within ICM Tasks.
D) The WebSphere Application Server Platform that IBM BPM is running on.

5. IBM Case Manager is best suited for which type of process?

A) A combination of formal and informal processes where a balance of control and flexibility is achieved.
B) A formal process where each step and business goal is fully controlled by the system.
C) An informal process which is not modeled and cannot be easily tracked by the system.
D) An informal process which is modeled and partially tracked by the system.

Solutions: