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HP Imaging and Printing Sales Fundamentals Sample Questions:

1. What are the key areas that a business must pay attention to?

A) customers, clients, users, and partners
B) sales, sales, sales, and sales
C) IT platforms, innovation, administration, and cash flow
D) sales, customers, administration, know-how, and expertise

2. Which statement is correct?

A) Third-party refilled and remanufactured cartridges are all produced in the same HP manufacturing plant.
B) HP offers a mix of new and refilled cartridges to give customers the choice between high quality and lower prices.
C) HP produces All-in-One LaserJet cartridges because they are easy to use and provide consistently high print quality.
D) HP only produces printers with refillable, modular toner systems to provide lowest cost per page (cpp).

3. Which useful functionality does a hard disk add to HP LaserJets and MFPs?

A) job accounting
B) job storage
C) CD/DVD creation
D) wireless printing

4. How do people interact with a business document? (Select two.)

A) consciously and unconsciously
B) by smell
C) with curiosity
D) by touch and sight
E) without emotion

5. The sales process would be difficult, almost impossible, if what were missing?

A) product leaflets and white papers
B) preparation
C) illustrations and pictures
D) success stories from related businesses

Solutions: