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NEW QUESTION 19
You build aCustom Widget to display a <select> menu, with the <option> values being populated from a Custom Object field of type "menu." Which Connect for PHP function should be used to obtain the menu values?
- A. ConnectAPI::getMetadata{)
- B. ConnectAPI::getMenuValues()
- C. ConnectAPI: :getCustomObjectMetadata ()
- D. ConnectAPI::gstNamedValues()
Answer: D
NEW QUESTION 20
Identify two statements that are true about system attributes.
- A. In the Connect PHP API, system attributes are referenced via the CustomFields . <packagename>. <attributename> syntax.
- B. System attributes can be used directly by the Formlnput widget In the Customer Portal framework.
- C. System attributes must exist only in the CO package.
- D. System attributes can be used by the Syndicated ConditionalChatLink widget.
Answer: A,C
NEW QUESTION 21
Which is the correct syntax to place a message base <otstom_msg_xnput_label) in a form input widget in the Oracle B2C Service customer portal?
- A. <ra:wiciget path="input/TextInput" label_input="#rn:mag: CU3TOM_M3G_INPDT_LABEL#" />
- B. <rn:widget path="input/PormInput" label_input="%rnimag: OT3TOM_M3G_rNPTJT_LABEL%" />
- C. <m:widget path="input/TextXnput [VD1] " input_label="%rn:ni3g: CUSTOM_MSG_INPUT_IiABEL%" />
- D. <rn:widget pafch="input/FormInpuf input_label="|rn:mag: CD3TOM_MSG__INPOT_IiABEL#" />
Answer: D
NEW QUESTION 22
In the logic. j3 file of a custom widget, a developer needs to make an AJAX request to a function "fetchData" of custom controller "cuatcontroi" and fetch data in JSON format. The developer has to pass value "25" as the searchtem parameter to fetch this specific record. Which is the correct script to implement this?
A)
B)
C)
D)
- A. Option B
- B. Option D
- C. Option C
- D. Option A
Answer: A
NEW QUESTION 23
Which two methods can be used in the Connect for PHP API to obtain the error code and error text when the connectAPiError exception is thrown?
- A. logMessageO
- B. errorCodeO
- C. errorMessags()
- D. getMessageO
- E. getCodeO
Answer: A,D
NEW QUESTION 24
You are working in the B2C Service Customer Portal and are attempting to troubleshoot an AJAX issue with a custom widget. What would be the correct environment and procedure to use for debugging this issue?
- A. in the Customer Portal Development environment, by setting breakpoints in the logic, js file for the custom widget
- B. in the Customer Portal Production environment, by setting breakpoints in the RightNowEvent.js file
- C. in the Customer Portal Production environment, by setting breakpoints in the logic, js file for the custom widget
- D. in the Customer Portal Development environment, by using phpoutlogO in the controller -php file for the custom widget
Answer: C
NEW QUESTION 25
You want to filter the answers list page default answer report based on a value from the contact's session data, and you have been asked to not display certain answers to the end user in the report based on the contacts session data.
Which approach is required to create this customization?
- A. Create a custom advanced search widget that causes the report to be filtered based on the session data. Then the widget will filter on page load and have no user interface elements for the applied filter.
- B. Create a custom widget that removes undesired entries from the page by examining the output HTML.
- C. Create a custom report with a definition that filters based on the session data associated with the contact viewing the report. Then change the report ID used on the page widgets.
- D. Create a custom report that has a filter that may be set from a custom model used by the pre_report_get hook. Then change the report ID used on the page widgets.
Answer: A
NEW QUESTION 26
Which function in Yahoo! User Interface Library (YUI) is used to select an element from the view.php file?
- A. Rightnow.Y.get ();
- B. Rightnow.Y.select ();
- C. this.Y.3elect ();
- D. this.Y.one ();
- E. Rightnow.Y-one ( );
Answer: B
NEW QUESTION 27
What two menu objects can be edited by the Customizable Menus component as part of configuration and on-going administration activities?
- A. Custom Object Menu fields
- B. Standard State/Province object
- C. Custom Fields (Menu type)
- D. Standard Incident Status object
- E. Standard Countries object
- F. Custom Object Menu-ONLY objects
Answer: C,D
NEW QUESTION 28
A custom controller, ajaxCustom, has a function named getData( ).
What is the correct way to call the getData <) function via a URL request?
- A. /cc?ajaxCustom/getData
- B. /ci?ajaxCustom/getData
- C. /cc/ajaxCustom/getData
- D. /ci/ajaxCustom/getData
Answer: B
NEW QUESTION 29
There is a requirement to create an add-in that has limited functionality for most profiles. However, supervisor profiles are allowed to use the full functionality of this add-in. How can you set up and deploy this add-in?
- A. Add-ins are deployed as DLLs to Oracle B2C Service and there is no way to divide permissions of these DLLs.
- B. For all supervisor accounts, open the Add-In tab of the Account Workspace and select the Administrator check box next to the add-in.
- C. You can deploy the add-in with a configuration file zipped with the DLL. Change the configuration file for the supervisor profiles so that the DLL will allow full access for those users.
- D. Using the Add-In Manager, go to the Profile Access section of the add-in. For all of the Supervisor profiles, select the Run as Administrator check box.
- E. You can create a serverconfigProperty called supervisorRole, which will be defaulted to false. When you deploy the add-in using the Add-In Manager, you will change the SupervisorRole to true for the Supervisor profiles. The code within the add-in will use this serverconfigProperty to determine if full functionality of the add-in should be allowed.
Answer: E
NEW QUESTION 30
Identify the option that accurately describes how to set a report filter from code by using Connect Web Services for SOAP.
- A. RightNowSyncPortciient.setReportFiiters can be used directly to set the filters in code. The report can then be run using RightNowSyncPortciient. RunAnalyticsReport.
- B. Report filters cannot be set from code. The user is required to set the filter in the Analytics Report Designer of the Agent Desktop.
- C. RightNowSyncPortciient.GetReportFiiters must be used first to retrieve the report filters from the report.
RightNowSyncPortciient .SetReportFiiters can then be used to set the filters in code. The report can then be run USing RightNowSyncPortciient. RunAnalyticsReport- - D. An array of AnalyticsReportFiiter can be dynamically created and set on the AnalyticsReport object that is passed to the RightNowSyncPortciient. RunAnalyticsReport method.
Answer: C
NEW QUESTION 31
In which three ways can a user session end in the Oracle B2C Service customer portal?
- A. The user closes all browser Instances associated with the session.
- B. The user logs out of the customer portal.
- C. The user logs out of the customer portal admin panel.
- D. By default, the session expires in 15 minutes.
- E. The user opens another interface's customer portal on the same site.
Answer: A,C,E
NEW QUESTION 32
Which API operation can be used to retrieve a list of all Incident Queue labels and IDs configured on your Oracle B2C Service site?
- A. GatValuesForNamedlDHierarchy
- B. QueryObjects
- C. GetMetaData
- D. GatValuesForNamedID
Answer: B
NEW QUESTION 33
Which statement is true about the Knowledge API?
- A. A new interaction ID is automatically created as soon as an old ID expires.
- B. In the customer portal framework, each unique visit by a user is tracked through the web session
- C. A unique interaction ID is allocated for each unique user and can be reused by the users for multiple visits for the duration specified by the VISIT_MAX_TIME configuration value.
- D. In the customer portal framework, each unique visit by a user is tracked through an interaction I
Answer: D
NEW QUESTION 34
A developer is writing code on the Ask a Question page to redirect users to the login form if they are not already logged in. Which is the correct rntag to implement this logic?
A)
B)
C)
D)
E)
- A. Option A
- B. Option B
- C. Option D
- D. Option C
- E. Option E
Answer: A
NEW QUESTION 35
Which statement is true about the JavaScript API?
- A. It cannot be used in Custom Object workspaces.
- B. It comes with in-built exception handling.
- C. It Is available when you use the Connect Common Object Model CCOM for API operations.
- D. It is available as JavaScript objects and can be exposed through browser controls in a workspace.
Answer: C
NEW QUESTION 36
You have written script to update contact data and have uploaded it to the custom folder. The file name of your script is updatecontact.php.
What is the correct URL to execute your script from a browser window assuming this is a custheip.com domain?
- A. http://site.custhelp.com/app/custom/updatecontact
- B. http://site.custhelp.com/cc/updatecontact.php
- C. http://site.custhelp.com/cgi-bin/interface.cfg/php/custom/updatecontact.php
- D. http://site.custhelp.com/cgi-bin/interface.cfg/import/custom/updatecontact.php
Answer: A
NEW QUESTION 37
You notice that your mobile Customer Portal pages are not displaying in development mode. Identify the cause of the error.
- A. The post_page_render hook should set the user agent cookie.
- B. The login_required attribute of the Page metatag should be set to false.
- C. The pre_age_render hookShould Set the USER_AGENT cookie.
- D. Cookies are required for Custom Portal.
- E. A mobile page set mapping has not been enabled.
Answer: B
NEW QUESTION 38
In a Widget Controller file, which is the correct way to capture the Contact ID (c_id) from the URL parameter, query the database to fetch contact details, assign contact details in the class variable, and access it in the view.php file?
A)
B)
C)
D)
- A. OptionD
- B. OptionB
- C. OptionC
- D. OptionA
Answer: A
NEW QUESTION 39
Identify the correct Connect Web Services for SOAP .NET code snippet for retrieving NamedID values for the Opportunity. Survey object.
- A. NamedID [ ] valuesForNamedID = _client .GetValuesForNamedID ("Opportunity - Survey" , null, clientInfoHeader);
- B. NamedID [ ] valuesForNamedID = _client .GetValuesForNamedID (clientlnf oHeader, null,
"Opportunity.Survey"); - C. NamedID [ ] valuesForNamedID = _client. GetNamedlDValues (clientlnf oHeader, null,
"Opportunity.Survey"); - D. NamedID [ ] valuesForNamedID = _client. GetOpportunitySurveyValuesByNamedlD <) ;
- E. NamedID [ ] valuesForNamedID = ^client. GetNamedID (clientlnf oHeader, null,
"Opportunity.Survey", "values");
Answer: E
NEW QUESTION 40
You want to write a custom widget that allows input of Incident Custom Fields that has both required and nonrequired fields.
Identify the correct method using the Connect for PHP API to determine which fields are required when saving an existing incident.
- A. Make a call to the rncphp\incident: :getMetadata() static method to inspect the is_recfu.ireci_for_upcia.te constraint of each custom field.
- B. Make a call to the RNCPHPMncident: :getRequired() static method to inspect the is_required_for_update constraint of each custom field.
- C. Use ROQL to fetch the incident and inspect constraints to see if is_required_for_save is set to true.
- D. Use ROQL to query the incident and look at the constraint of each custom field to see if is_required_for_save IS set to true.
Answer: D
NEW QUESTION 41
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