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The MS-721 exam is intended for IT professionals who are responsible for managing and maintaining communication and collaboration solutions in the Microsoft environment. This includes system administrators, network administrators, and messaging administrators. Candidates who pass MS-721 exam will be able to demonstrate their skills in configuring and managing these solutions, which can help them advance in their careers.
The MS-721 exam covers a range of topics related to Microsoft collaboration and communication solutions, including Skype for Business, Microsoft Teams, Exchange, and Office 365. It tests candidates on their ability to design, deploy, configure, and troubleshoot these technologies in a variety of scenarios. Successful candidates will have a deep understanding of Microsoft collaboration and communication solutions and will be able to apply their knowledge to solve complex business problems. They will also be able to work effectively with other IT professionals to ensure that these solutions are integrated smoothly into an organization's existing infrastructure.
NEW QUESTION # 16
A user uses the Microsoft Teams client on a Windows device.
The user reports call failures.
You need to send the Teams client logs to Microsoft support to troubleshoot the call failures.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
NEW QUESTION # 17
Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.
After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.
Your company uses configuration profiles to manage Microsoft Teams-certified IP phones. The Standard configuration profile is applied to the IP phones.
The help desk receives reports that several user phones fail to lock automatically after the timeout period.
You need to verify whether the configuration profile is applied to the problematic phones.
Solution: From Device in the Microsoft Teams admin center, you select IP Phones, select the Configuration profiles tab, select Standard Phone Policy, and select Assigned devices.
Does this meet the goal?
- A. Yes
- B. No
Answer: B
NEW QUESTION # 18
You have a Microsoft Teams Phone deployment.
Users currently provide a five-digit PIN number to dial in to a meeting.
You need to change the PIN length to require users to enter a seven-digit PIN number.
What should you configure from the Microsoft Teams admin center?
- A. audio conferencing
- B. meeting policies
- C. customization policies
- D. conference bridges
Answer: A
NEW QUESTION # 19
Your company has an on-premises deployment of Microsoft Skype for Business Server 2015 with CU8 that Is configured for hybrid connectivity You are migrating to Microsoft Teams Phone. A Direct Routing trunk is used for PSTN connectivity. The company requires that phone number assortments be performed in Active Directory.
You plan to create a call queue that will service users both on-premises and in the cloud.
You need to create and assign a resource account for the call queue. The call queue must be able to teach users regardless of which platform they are on.
Which three actions should you perform in sequence? To answer, move the appropriate actions from the list of actions to the answer area and arrange them in the correct order.
Answer:
Explanation:
Explanation:
NEW QUESTION # 20
You have a Microsoft Teams Phone deployment.
You have a cloud-only user named [email protected].
You need to enable a Direct Routing phone number for [email protected].
How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 21
You have a Microsoft Teams Phone deployment that uses Direct Routing. The deployment has the following configurations:
* Direct Routing Session Border Controller (SBC) public IP subnet: 198.51.100.0/24
* Teams client external IP subnet: 203.0.113.0/24
* Teams client internal IP subnet: 192.168.0.0/24
You need to configure the network topology to support emergency call routing.
Which network range should you add to the trusted IP addresses?
- A. 203.0.113.0/24
- B. 192 168 0 0/24
- C. 198 51 100 0/24
- D. 52 112 0 0/14
Answer: A
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/manage-your-network-topology
NEW QUESTION # 22
Your company uses configuration profiles to manage Microsoft Teams-certified IP phones. The Standard configuration profile is applied to the IP phones.
The help desk receives reports that several user phones fail to lock automatically after the timeout period.
You need to verify whether the configuration profile is applied to the problematic phones.
Solution: From Devices in the Microsoft Teams admin center, you select IP Phones, find the reported phones, and review the Configuration profile column.
Does this meet the goal?
- A. No
- B. Yes
Answer: B
NEW QUESTION # 23
Your company has a branch office named Branch1 that has limited network bandwidth.
The company has a Microsoft Teams Phone deployment.
You need to limit the amount of data the Teams client utilizes when users are in Branch1.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
NEW QUESTION # 24
You have a Microsoft Teams Phone deployment.
You have a call queue named Customer Service.
You need to ensure that when the agents of Customer Service make calls, the outbound calling name appears as Contoso, and the caller ID shows the phone number of Customer Service.
Other users must NOT be affected.
Which three actions should you perform? Each correct answer presents a part of the solution.
NOTE: Each correct selection is worth one point.
- A. Set Override the caller ID policy to On.
- B. Set Replace the caller ID with to Resource account.
- C. From the Microsoft Teams admin center, modify the global (Org-wide default) caller ID policy.
- D. From the Microsoft Teams admin center, configure a new caller ID policy.
- E. Set Calling Party Name to the organization name.
Answer: B,D,E
Explanation:
https://learn.microsoft.com/en-us/microsoftteams/caller-id-policies
NEW QUESTION # 25
You have a Microsoft Teams Phone deployment that contains a user named User1.
A company policy states that all users must have voicemail configured so that callers can record a message or be transferred to reception.
You need to verify the voicemail configuration of User1 to ensure that it meets the requirements of the company policy.
How should you complete the command? To answer select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/powershell/module/teams/get-csusercallingsettings
NEW QUESTION # 26
Your company has offices in 10 countries. The company has a tenant dial plan configured for each country.
The company recently opened an office in a new country.
You need to create a new tenant dial plan that meets the unique dialing requirements of the new country.
What should you do?
- A. Run the Sec-CsTenancDialPlan cmdlet.
- B. From the Microsoft Teams admin center, select Locations, select Network topology, and then select Add.
- C. From the Microsoft Teams admin center, select Voice, select Dial plan, and then select Add.
- D. Run the New-CsOnlineVoiceRoutingPolicy cmdlet.
Answer: A
Explanation:
Reference:
https://docs.microsoft.com/en-us/microsoftteams/create-and-manage-dial-plans
NEW QUESTION # 27
Hotspot Question
You have a dial plan named DPI.
You need to assign DPI to a new Microsoft Teams user named User1.
You must verify that the appropriate dial plan and the associated normalization rules are assigned to User1.
How should you complete the PowerShell script? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Explanation:
The Get-CsEffectiveTenantDialPlan cmdlet returns information about the effective tenant dial plan in an organization. The returned effective Tenant Dial Plan contains the EffectiveTenantDialPlanName and the Normalization rules that are effective for the user while using the EnterpriseVoice features.
https://docs.microsoft.com/en-us/microsoftteams/create-and-manage-dial-plans
NEW QUESTION # 28
Case Study 1 - Litware, Inc
Overview
Litware, Inc. is an online retailer.
Litware is replacing its telephony platform with Microsoft Teams Phone.
Currently, all users are assigned Microsoft 365 E3 licenses.
Existing Environment
Telephony Environment
The existing telecommunications system has several third-party IP-PBXes at the corporate and warehouse sites. Currently, the PBXes are linked through the corporate WAN and an inter-office dial plan is in place.A unique PSTN direct inward dial (DID) is assigned to each user. The last five digits of each DID are used as an extension.
Litware piloted Microsoft Skype for Business Server Enterprise Voice, but has since decided to migrate directly to Teams Phone. During the pilot, a response group was created, and the response group is still in use. Agents in the response group use Skype for Business Server- certified handsets.
Locations
Litware has global retail stores and datacenters.
The telephony topology contains the following four types of sites:
Corporate sites
The corporate sites contain information workers who collaborate by using the Teams desktop client and SharePoint Online.
The reception desk at each corporate site has an analog intercom with an integrated door control.
Each intercom connects to an existing PBX by using an FXS Analog Telephony Adapter (ATA).
SIP trunks are delivered directly to the site by using a resilient WAN that connects directly to the on-site PBX solution.
Warehouse sites
The warehouse sites are critical to the business. Users at these sites use either the Teams desktop client or the Teams mobile client.
Each warehouse has a public announcement (PA) system that connects to the PBX by using a SIP ATA, along with the sites' existing ISDN trunks.
Currently, users at the company's warehouse in Georgia can call the PA system by dialing
123456.
All calls to emergency services from the warehouses are played over the warehouses' PA system automatically.
WAN connectivity at the warehouses can be unreliable, so local PSTN connectivity is preferred as compared to centrally hosted connectivity.
Retail sites
Each retail site has only one or two desk phones and a specialized point of sale (POS) computer that cannot run the desktop or web versions of the Teams client.
Users at the retail sites have the Teams app and an associated data plan installed on their mobile device.
Currently, each retail uses a managed SD-WAN appliance to connect to both the internet and the corporate WAN.
The users report that in the event of an internet outage at the retail sites, they can use their mobile devices, which have strong reception.
Requirements
Planned Changes
Litware plans to implement the following changes:
Maintain the existing emergency call PA integration.
Replace the existing IP-PBX solutions by using Teams Phone.
Consolidate all its PSTN trunks by using region-specific datacenters, whenever possible During the planned deployment of Teams Phone, Litware will open a new retail site in the United Kingdom that will have five users. Litware does not have any existing telephony in the United Kingdom. Management at the new retail site wants to use Microsoft Teams Calling Plans for the users.
You are opening a new warehouse site in Melbourne. The new warehouse will connect to a phone carrier by using a Session Border Controller (SBC). Dialing rules are an area code of two digits beginning with a zero followed by a subscriber number of eight digits. For example, an E.164 number of +61370105550 will be translated to 03 7010 5550 and +61255505550 will be translated to 02 5550 5550.
Technical Requirements
Litware identifies the following technical requirements:
Minimize the amount of voice traffic over the WAN.
Whenever possible, use natively supported Teams solutions.
Avoid replacing existing analog device adapters and SIP phones.
Assign a Microsoft 365 Phone System license to all the users listed in a CSV file.
Ensure that the retail sites can place and receive calls in the event of a WAN failure.
Assign a phone number of +61370105550 to a user named User1. User1 is located at a corporate site.
Ensure that the warehouse sites maintain calling in the event of an internet outage or Teams service failure.
Provide users at the United Kingdom retail site with phone numbers. The users must only be allowed to make in-country calls.
Replace the response group from the Skype for Business Server Voice Enterprise pilot with a call queue. The agents must be able to use their existing handset.
You need to recommend a solution for the new United Kingdom retail site. The solution must meet the technical requirements.
Which three actions should you include in the recommendation? Each correct answer presents part of the solution. NOTE Each correct selection is worth one point.
- A. From the Microsoft Teams admin center, assign a calling policy to the users.
- B. From the Microsoft Teams admin center, modify the dial-out settings of the users.
- C. From the Microsoft 365 admin center, modify the office phone numbers of the users.
- D. From the Microsoft Teams admin center, order five user numbers.
- E. From the Microsoft Teams admin center, assign the phone numbers to the users.
- F. From the Microsoft Teams admin center, assign a voice routing policy to the users.
- G. From the Microsoft 365 admin center, create a support ticket to request five phone numbers.
Answer: B,D,E
Explanation:
The UK site should us "Calling Plan".
Voice Routing Policy is used for Direct Routing.
NEW QUESTION # 29
You are deploying Teams Rooms to a Windows device.
You need to prevent meeting attendees from using room remote in the Teams mobile app.
What should you configure in the Microsoft Teams admin center?
- A. Bluetooth beaconing
- B. Coordinated Meetings
- C. Front row experience
- D. Supported meeting mode
Answer: A
Explanation:
Manage a Microsoft Teams Rooms console settings remotely with an XML configuration file This article discusses remote management of the default settings used by a Microsoft Teams Rooms device. It discusses how to create a master settings file and links to discussions of how to place them as needed on Teams Rooms.
It is possible for you to change default settings of Teams Rooms by updating a master XML file and sending copies to the remote Teams Rooms devices.
Create an XML configuration file
Any text editor can be used to create a settings file. The XML Elements table explains the elements shown in this sample SkypeSettings.xml (required file name) configuration file.
<SkypeSettings>
<AutoScreenShare>1</AutoScreenShare>
<HideMeetingName>1</HideMeetingName>
<AutoExitMeetingEnabled>true</AutoExitMeetingEnabled>
<AudioRenderDefaultDeviceVolume>70</AudioRenderDefaultDeviceVolume>
* Details omitted*<AllowRoomRemoteEnabled>true</AllowRoomRemoteEnabled> Incorrect:
Not B: If you have one or more Microsoft Teams Rooms on Windows devices or Surface Hubs in a meeting room, you can set up Coordinated Meetings. Coordinated Meetings lets you set up your Teams Rooms on Windows devices and Surface Hubs so that when you join a meeting on one device, the other devices in the room are also joined to the same meeting. You can configure your cameras, speakers, and microphones so that the ones that give participants the best experience are enabled while others are disabled. This avoids the dreaded echo and feedback noise participants can experience when adding multiple devices to a meeting.
Not C: Front Row layout in Teams Rooms- Additional functionality with the Front Row experience, a layout for hybrid meetings that enables users to see remote attendees at eye level and on dual screens. Users can see Chat in the right panel and participants with raised hands on the left panel. And, Meeting Chat is added in the Gallery, Large Gallery, and Together Mode layouts.
Reference:
https://learn.microsoft.com/en-us/microsoftteams/rooms/xml-config-file
https://learn.microsoft.com/en-us/microsoftteams/rooms/coordinated-meetings
NEW QUESTION # 30
Exhibit
Your company has a Microsoft Teams Phone deployment that uses Direct Routing.
A user named User1 reports that she cannot make calls because the dial pad n missing in Teams.
You run the Get-CsOnlineUser cmdlet and receive the output shown in the exhibit (Click the Exhibit tab.) Which three actions should you perform to ensure that the dial pad appears in the Teams client? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
- A. Run theGrant-CsOnlineVoiceRogtinfPolicy cmdlet
- B. Assign a Microsoft Teams Phone Standard license to User1.
- C. Run the set-csuser cmdlet and set the -enterprisevoiceenabled parameter to $True.
- D. Run the set-csPhoneNumberAssignment cmdlet and specify the -PhonNumber parameter.
- E. Run the set-CsUsre cmdlet and specify the -LineURI parameter.
Answer: A,D
NEW QUESTION # 31
You are deploying Microsoft Teams Phone.
You need to provide a user with a device on his desk that can be used when the user's computer is turned off. The device must meet the following requirements:
- Support calls.
- Support video.
- Support speed dial.
- Display chat history.
Which type of device should you provide?
- A. Teams panel
- B. Teams-certified handset
- C. Teams Rooms
- D. Teams display
Answer: D
Explanation:
https://support.microsoft.com/en-us/office/get-started-with-teams-displays-ff299825-7f13-4528-
96c2-1d3437e6d4e6
NEW QUESTION # 32
You have a Microsoft Teams Phone deployment that uses Direct Routing. The deployment has the following configurations:
- Direct Routing Session Border Controller (SBC) public IP subnet:
198.51.100.0/24
- Teams client external IP subnet: 203.0.113.0/24
- Teams client internal IP subnet: 192.168.0.0/24
You need to configure the network topology to support emergency call routing.
Which network range should you add to the trusted IP addresses?
- A. 52.112.0.0/14
- B. 203.0.113.0/24
- C. 192.168.0.0/24
- D. 198.51.100.0/24
Answer: B
Explanation:
Trusted IP address are the Internet(Public) IP Address of the enterprise network exempted from any security options.
https://docs.microsoft.com/en-us/microsoftteams/manage-your-network-topology
NEW QUESTION # 33
You need to assign a phone number to User1 to meet the technical requirements.
How should you complete the command? To answer, select the appropriate options in the answer area.
NOTE: Each correct selection is worth one point.
Answer:
Explanation:
Reference:
https://docs.microsoft.com/en-us/powershell/module/skype/set-csuser?view=skype-ps
NEW QUESTION # 34
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