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SAP C_C4H410_01 Exam Syllabus Topics:

SAP Certified Application Associate - SAP Sales Cloud 1911 Sample Questions:

1. You need to assign one contact to multiple accounts. How do you create this contact in SAP Hybris Cloud for Customer?
Please choose the correct answer.
Response:

A) You create the contact master record only and add it to the account hierarchy.
B) You create different contacts for each account.
C) You merge both accounts and create the contact record for that account.
D) You create the contact for the first account and add the same contact to the second account.

2. What is a workflow rule used for?
There are 2 correct answers to this question.
Response:

A) To define and activate rules for automatic field updates
B) To set up the organizational work distribution
C) To set up automatic e-mail notifications
D) To define and activate an approval process

3. Which of the following elements are created when an object is generated via the custom object builder?
There are 2 correct answers to this question.
Response:

A) Updated relationships
B) Page Layout
C) Web services
D) Data source for reporting

4. What happens during the lead aging notification process?
There are 2 correct answers to this question.
Response:

A) A new high priority notification is triggered after the first notification expires.
B) By default, the priority for the notification is set to high.
C) The manager of the sales representative receives the notification.
D) The lead owner recevies the notification.

5. For which of the following reasons would you create a business role?
There are 3 correct answers to this question.
Response:

A) You want to standardize system access.
B) You want to set up a service agent for an administrator.
C) You want to restrict drop-down list values for a specific group of users.
D) You want to make custom reports available on the home page.
E) You want to perform fine-tuning activities.

Solutions: