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Pegasystems PEGACPSSA24V1 Exam Syllabus Topics:

Pegasystems Certified Pega Senior System Architect 24 Sample Questions:

1. In Pega Decision Management, how do you prevent repeating an offer to a customer?
Response:

A) Add a filter component to the decision strategy.
B) Add a volume constraint to the campaign.
C) Add a decision shape to the offer flow.
D) Add a customer interaction segment to the campaign.

2. A help desk ticket case type is defined as follows:

If the Process ticket step is configured to set the status to Pending-Triage, when is the status of the case set to Pending-Triage? Response:

A) When the Process ticket step starts
B) When Verify solution step starts
C) When the Process ticket step completes
D) When the Triage stage completes

3. An application recommends mobile phone plans to customers. Which type of rule predicts the customer response to an offer based on existing data?
Response:

A) Analytical Model
B) Map Value
C) When
D) Predictive model

4. You are asked to create four reports. Which report would require joining classes?
Response:

A) A list of all worklist assignments grouped by the operator who is performing the action
B) A list of all cases created by the operator along with the work status of each case
C) A list of all cases and the assigned user for each case, with child cases categorized by the case ID of the parent case
D) A list of flow actions and average turnaround time, categorized by Performer

5. Which element do you configure to create a reusable text style in a skin to apply to both button labels and list entries?
Response:

A) A component
B) A layout
C) A format
D) A mixin

Solutions: