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Genesys Cloud Certified Professional - Implementation Sample Questions:

1. You must work closely with before completing configurations for external SIP trunks.

A) Your carrier
B) Your designated contact
C) The Resource Center
D) Genesys

2. How many categories of routing are there in a Call Route under the Call Routing page?

A) 5
B) 4
C) 2
D) 3

3. What type of trunk would you create to connect to an AudioCodes Mediant gateway?

A) Network interface trunk
B) SIP phone trunk
C) External trunk
D) WebRTC phone trunk

4. What is the maximum file size that a user can upload into Genesys Cloud Documents?

A) 100 MB
B) 10 MB
C) 2 GB
D) No Limit

5. When creating an external trunk, what protocol(s) can be selected? (Choose three.)

A) TLS
B) The default protocol
C) SIP
D) TCP
E) UDP

Solutions: