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Salesforce NP-Con-102 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Nonprofit Cloud Setup | 22% | - Configure stakeholder management - Enable features and manage permissions - Set up program and case management |
| Integration and Data Management | 15% | - Select data and integration tools - Plan data migration and governance - Manage duplicates and data quality |
| Solution Design | 32% | - Align business processes to data model and features - Evaluate Nonprofit Cloud, platform and third-party solutions - Recommend use of industry common features |
| Nonprofit Cloud Feature Configuration | 35% | - Configure fundraising management - Configure grantmaking functionality - Configure program management and outcomes |
| Implementation Strategies | 18% | - Manage consulting engagement lifecycle - Define testing and deployment strategies - Apply governance and change management |
| Analytics and Reporting | 11% | - Measure impact and program outcomes - Design nonprofit-specific reports and dashboards |
Salesforce Certified Nonprofit Cloud Consultant (NPC) Sample Questions:
Question 1
A nonprofit admin notices the nightly NPSP batch jobs are suddenly taking significantly longer to complete than they did a month earlier. What are two factors the consultant should tell the system admin to consider?
(Choose 2)
A. A new customizable rollup was added in NPSP Settings.
B. A new node tree was added to the role hierarchy.
C. A new Flow was activated.
D. A new standard roll-up summary field was added to an object.
Question 2
A user has been assigned the System Administrator Profile in Nonprofit Cloud. The user discovers that they cannot see any Nonprofit Cloud for Fundraising objects. What is a possible cause of this issue?
A. The custom Tabs have not been created for the Fundraising objects.
B. The Sharing Rules are missing for the Fundraising objects.
C. The Permission Set License is unassigned.
Question 3
A nonprofit wants to record the most recent Opportunity close date on Contact records. The nonprofit expects the field on the Contact to be overwritten every time a new Opportunity meets the criteria. Which feature should the consultant use to meet this requirement?
A. Formula field
B. Roll-up summary field
C. Customizable rollups
D. AppExchange app
Question 4
A nonprofit organization provides food baskets and rental assistance. The organization wants to group these benefits as goods and monetary assistance within the same program. Which Nonprofit Cloud object should the organization use to group the items?
A. Program Enrollment
B. Benefit Type
C. Benefit Disbursement
Question 5
A nonprofit offers courses that grant teachers credit toward maintaining their teaching certification. Teachers can enroll in an annual cohort to complete the course modules together. The nonprofit needs to track the courses each teacher completes and the credits awarded to them. Which solution should a consultant recommend?
A. Program Management Module
B. Engagement Plans
C. Service Cloud
D. Self-Service Portal
Solutions:
| Question 1 Answer: A,C | Question 2 Answer: C | Question 3 Answer: C | Question 4 Answer: B | Question 5 Answer: A |






