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Salesforce NP-Con-101 Exam Syllabus Topics:

Salesforce Certified Nonprofit Success Pack Consultant Sample Questions:

1. A nonprofit needs to clean up large amounts of Contact address data from its street canvassing and telemarketing operations on a monthly basis.
What should the consultant use to standardize addresses in NPSP?

A) NPSP Data Importer
B) Batch Data Import
C) Address Verification
D) Seasonal Addresses

2. A nonprofit wants to send messages to Contacts stored in NPSP based on their connections to the nonprofit's corporate funders.
Which object should be connected with Contacts in a report type to meet this requirement?

A) Opportunities
B) Affiliations
C) Relationships
D) Accounts

3. The program manager of an after-school program wants to pull a report that shows all students in the program and their primary parent/guardian with the parent/guardian's cell phone and email. The nonprofit is using NPSP.
Which custom report type should the consultant use to create the report?

A) Contacts with or without Relationships
B) Service Participants with or without Program Engagement
C) Program Engagements with or without Household Account
D) Contacts with or without Service Participants

4. A nonprofit uses Salesforce for fundraising and managing its educational programs. Its membership data is stored in a proprietary membership management system. The nonprofit wants real-time insights into whether its donors are members, their renewal dates, and other related data points. The membership data only needs to be viewed.
What should a consultant recommend to meet the requirement?

A) Utilize Big Objects to store this information in Custom Objects.
B) Utilize Salesforce Connect to store this information in Custom Objects.
C) Utilize Big Objects to store this information in External Objects.
D) Utilize Salesforce Connect to store this information in External Objects.

5. An employee has been terminated at a nonprofit. The nonprofit's system admin immediately disabled the former employee as a Salesforce user but is concerned the employee may have exported exposed login credentials to multiple external systems before departing.
Which feature should the consultant recommend to protect this data In the future?

A) Individual Object
B) Organization-wide Defaults
C) Shield Platform Encryption
D) Named Credentials

Solutions: