ITIL Foundation (Version 5) is an official PeopleCert (formerly AXELOS) certification exam, registered under the code ITIL-5-Foundation. Passing it awards the ITIL 4 Foundation (No official ITIL 5 Foundation certification exists) certification, a credential at the Foundation / Entry Level level. It also connects to ITIL 4 Managing Professional, ITIL 4 Strategic Leader, ITIL 4 Practice Manager. The exam is demanding by design, and that difficulty is precisely what makes the credential meaningful for career development.

The ITIL Foundation (Version 5) exam presents 40 multiple-choice questions questions within 60 minutes. That is a brisk pace, and the candidates who handle it best are the ones who rehearsed it. Use the ExamCost engine for full timed simulations, practice flagging and returning, and arrive on exam day with a pacing strategy already proven.

Passing ITIL Foundation (Version 5) takes 65% (26 out of 40 questions), and official registration costs Varies by region and provider (typically ~£200–£400 GBP equivalent). Retakes bill the full Varies by region and provider (typically ~£200–£400 GBP equivalent) again, so preparation is the least expensive insurance available. Let your ExamCost practice scores guide the timing: book when you clear the requirement consistently, not occasionally.

No formal prerequisites required. Recommended basic understanding of IT service management concepts.

Policies get revised, so confirm the current requirements before you register on the official exam page.

ITIL Foundation (Version 5) registration is handled through the official channels below.

• PeopleCert Official ITIL Certification Page

For scheduling purposes: the exam is delivered Online proctored exam or authorized test center (PeopleCert).

Yes, PeopleCert (formerly AXELOS) recommends the following training for ITIL Foundation (Version 5) candidates.

• PeopleCert ITIL 4 Foundation Training

Complement any training with the 80 practice questions in the ExamCost ITIL-5-Foundation package, because repeated application is what turns course knowledge into a passing score.

Yes. ExamCost offers a free demo of the ITIL Foundation (Version 5) questions, so you can verify the quality personally before purchasing. Your purchase then includes a one-year service warranty: updates are free for 365 days, and after expiry you can extend the update service at a 50% discount.

Your money is protected by a 100% money-back guarantee with defined conditions. Take the ITIL Foundation (Version 5) exam within 60 days of purchase; if you fail, you may claim a full refund, provided the exam matches your product. Attempts within 3 days of purchase are ineligible, as are downloaded-but-unused products, free materials, and expired orders; the candidate name must match the payer name. Submit a scanned enrollment slip and the official Score Report PDF within 2 days of the exam, and claims are processed within 7 days. You may instead wait for the update version or change to other exam material: exchange for two other exam products of equal value, free, with your original purchase keeping its update service.

Delivery is instant: files unlock for download at payment and are emailed within one minute. If nothing arrives within 2 hours, check spam and contact customer service, online 7/24 even on official holidays. Installation is unlimited across your computers.

ITIL Foundation (Version 5) is organized into 6 official domains. The most heavily weighted are Key Concepts of Service Management, The ITIL Service Value System (SVS), and The Four Dimensions of Service Management. The full breakdown appears above on this page; study the weightings and your preparation priorities set themselves.