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Salesforce AP-204 Exam Syllabus Topics:
| Section | Weight | Objectives |
|---|---|---|
| Topic 1: Visit Execution | 23% | - Inventory Check and Product Listing - Order Capture and Order Submission - Visit Execution Process - Photo Capture and Survey - Promotion Check and Promotion Details - Visit Tasks and Task Types |
| Topic 2: Store Execution Configuration | 12% | - Configuration of Planogram Compliance - Configuration of Store Execution Process - Configuration of Store Survey and Feedback - Configuration of Assortment Monitoring |
| Topic 3: Visit Planning and Execution Configuration | 15% | - Configuration of Visit Plans and Visit Plan Targets - Configuration of Order Capture and Order Submission - Configuration of Inventory Checks and Product Listings - Configuration of Photo Capture and Survey - Configuration of Promotion Checks and Promotion Details - Configuration of Visit Tasks and Task Types |
| Topic 4: Visit Planning | 23% | - Visit Schedule and Frequency - Visit Plan and Visit Plan Targets - Territory Management - Visit Planning Process |
| Topic 5: Store Execution | 15% | - Store Survey and Feedback - Planogram Compliance - Assortment Monitoring - Store Execution Process |
| Topic 6: Admin and Configuration | 12% | - Reports and Dashboards - Consumer Goods Cloud Data Model - Mobile Configuration - User Setup and Permissions |
Salesforce Consumer Goods Cloud Accredited Professional Sample Questions:
Question 1
How can admins review the performance of the Object Detection Model?
A. Through Detected Objects
B. By enabling Custom Object Detection
C. By creating a Custom Object
D. Through Einstein Bots
Question 2
Which of the following represent the three ways of performing a promotion check during an in-store visit?
A. General Promotion, Individual Product, and Product Category
B. Clearance Promotion, Volume Promotion, and Product Coupons
C. Individual product, Product Coupons, and Volume Promotion
D. Unit Promotion, Product Category, and Product Coupons
Question 3
ABC Telecom offers advanced B2B connectivity products to companies with multiple service accounts, hundreds of quotes, and an average of 1,000 line items per quote.
Which application suite supports this scenario?
A. Enterprise Sales Management
B. Mobile Subscription Management
C. Subscriber Lifecycle Management
D. Advertising Sales Management
Question 4
United Telecom has completed the high-level design (HLD) phase and has information about the objects involved, data volumes, and file requirements.
Which three steps should a Consultant take to assess the storage needs on Communications Cloud?
A. Analyze the storage usage for the existing legacy platform
B. Identify the storage needs between data storage and file storage
C. Calculate the file and data storage required based on required data volume and file attachment requirements
D. Analyze an external data storage system for more cost-effective data storage
E. Assess the archiving strategy and determine how storage will be cleared through archiving
Question 5
Which three standard components are available for Assessment Task record pages when configuring Consumer Goods Cloud app screens?
A. Promotion Details
B. In Store Products
C. Inventory Check
D. Cart Review
E. Promotion List
Solutions:
| Question 1 Answer: A | Question 2 Answer: A | Question 3 Answer: A | Question 4 Answer: B,C,E | Question 5 Answer: A,C,E |






