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Avaya Equinox® Solution with Avaya Aura® Collaboration Applications Support Sample Questions:

1. A user is trying to register their Avaya IX Workplace for Web Client from the Public Network, but it displays the message:
"Connecting" indefinitely
Using traceSBC reveals no messages at all.
What is the reason for the clients failure to register?

A) The STUN/TURN configuration is incorrect on the Media Server.
B) There is a problem with the user's Client certificate.
C) There is an issue with the ASBCE B1 interface.
D) The STUN/TURN configuration is incorrect on the ASBCE.

2. Which CLI command is used to copy logs from an AADS node?

A) archive aads-logs
B) app retrieveLogs
C) app collectLogs collect
D) retrieve aads-logs

3. What is the default Logging Level setting on Avaya Aura Device Services?

A) INFO
B) FINEST
C) WARNING
D) FINE

4. A support technician wants to retrieve a Customer Support Package from an Avaya Equinox Conferencing component (for example, an Equinox Media Server), to open a ticket with Avaya technical support.
What is the procedure to retrieve the package?

A) Access the component's CLI and navigate to /opt/Avaya/logs/CSP.
B) Access Equinox Management web GUI and navigate to Logs & Events > Logs > Retrieve Customer Support Package.
C) Access Equinox Management web GUI, and configure an external file transfer server under Settings.
D) Access Equinox Management web GUI, choose a respective device from the list under Devices, and pick the Retrieve Customer Support Package option from the menu.

5. When troubleshooting an Avaya Equinox Conferencing solution issues related to access from the public network, debugging which component is recommended first?

A) Session Manager
B) Avaya Aura Communication Manager
C) Avaya Aura Web Gateway
D) Session Border Controller

Solutions: