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Avaya 3001 Exam Syllabus Topics:

Avaya IP Office Configuration and Maintenance Sample Questions:

Question 1

A customer want to take advantage of the VPN software integrated into IP Phones without replacing all of their IP Phones. Which model of IP Phones can be converted to VPN Phones with a .bin file upgrade?

A. 4602
B. 4620
C. 4612
D. 1616

Question 2

A customer has a help desk call center with 50 agents. Agent time on call are billable to the clients calling in. which combination of features best meets their needs?

A. ACD to distributed Hunt Groups and one-X Portal Call Accounting
B. VoiceMail Pro, Account codes with CLI, one-X Portal Call Accounting
C. ACD via VM Pro Campaign Manager and a campaign database
D. ICR with account codes and CDR-enabled for billing.

Question 3

A client has an office with 40 real estate agents sharing twenty 9600 series IP telephones. A
20-channel SIP trunk on a dedicated 2 MR connection will be used.
The LAN has a 5 MB VLAN with QoS to support the VoIP traffic. The customer wants the highest voice quality while keeping Voice Compression Modulo (VCM) resource use at a minimum.
Which codecs should be used for the SIP trunk and IP telephones to meet the client requirements?

A. G.711 for the SIP trunk and G.711 for the IP telephones
B. G.711 for the SIP trunk and G.729(a) for the IP telephones
C. G.729(a) for the SIP trunk and G.729(a) for the IP telephones
D. G.729(a) for the SIP trunk and G.711 for the IP telephones

Question 4

Where can additional IP Office Service User logins be setup?

A. the IP Office System Monitor Application
B. the IP Office Softphone Application
C. the IP Office Manager Security Settings
D. the IP Office Manager Network Configuration

Question 5

When configuring an SCN backup link on the IP Office, what is the maximum number of links that can be programmed on a system?

A. Not a supported feature
B. Limited to the number of Systems in an SCN
C. One backup per system
D. There is no limit.

Solutions: