Microsoft 074-338 : Lync 2013 Depth Support Engineer Exam

074-338 pass collection

Exam Code: 074-338

Exam Name: Lync 2013 Depth Support Engineer Exam

Updated: Sep 10, 2026

Q & A: 114 Questions and Answers

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Microsoft 074-338 Exam Syllabus Topics:

SectionObjectives
Topic 1: Lync Server 2013 Architecture and Core Components- Infrastructure dependencies
  • 1. DNS and certificate requirements
    • 2. Active Directory integration
      - Server roles and topology design
      • 1. Topology Builder and deployment planning
        • 2. Front End, Edge, Director, Mediation roles
          Topic 2: Federation, Mobility, and External Access- Federation configuration
          • 1. Public IM connectivity (PIC)
            • 2. Federation with external organizations
              - External access and mobility
              • 1. Edge Server configuration
                • 2. Mobile client connectivity
                  Topic 3: Voice, Video, and Conferencing- Audio/Video and conferencing
                  • 1. A/V conferencing policies
                    • 2. Media quality and bandwidth management
                      - Enterprise Voice configuration
                      • 1. Dial plans and normalization rules
                        • 2. Voice routing and PSTN integration
                          Topic 4: Installation, Configuration, and Deployment- Client and server configuration
                          • 1. Client configuration and sign-in issues
                            • 2. User provisioning and policies
                              - Initial deployment tasks
                              • 1. Topology publishing and validation
                                • 2. Lync Server setup and prerequisites
                                  Topic 5: Monitoring, Troubleshooting, and Maintenance- Monitoring tools and logs
                                  • 1. Lync monitoring reports
                                    • 2. Event logs and trace analysis
                                      - Troubleshooting scenarios
                                      • 1. Call quality and media failures
                                        • 2. Sign-in and connectivity issues

                                          Microsoft Lync 2013 Depth Support Engineer Sample Questions:

                                          Question #1

                                          You deploy Microsoft Lync Server 2013 Enterprise Edition and create a pool named Lync2013pool.Contoso.local. You configure the Lync admin URL to be admin.contoso.local. The Front End and Back End roles are installed on servers named FE2013 and BE2013. You create the following DNS records: _Sipinternaltls._tcp.contoso.local SRV priority 0, weight 0, port 5061, lync2013pool.contoso.localDialin A 192.168.10.10FE2013 A 192.168.10.10BE2013 A 192.168.10.11 You attempt to open the Lync Server Control Panel and you receive an error message. You need to be able to open the Lync Server Control Panel. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

                                          • A. Create the following DNS A record: lyncdiscoverinternal.contoso.localA 192.168.10.10
                                          • B. Create the following DNS SRV record: _sipinternal._tcp.contoso.local SRV priority 0, weight 0, port 5061 lync2013pool.contoso.local
                                          • C. Create the following DNS A record:Meet.contoso.local A 192.168.10.10
                                          • D. Create the following DNS A record: lync2013pool.contoso.local A 192.168.10.10
                                          • E. Create the following DNS A record: admin.contoso.localA 192.168.10.10
                                          Reveal Solution  Discussion  0

                                          Correct Answer: D,E  🗳️

                                          Question #2

                                          You support a datacenter that consists of one pool running Microsoft Lync Server 2013. You deploy Microsoft System Center Operations Manager. You implement Enterprise Voice. Some users use a desktop phone to place and receive public switched telephone network (PSTN) calls with people outside of Lync. Some of these users report connectivity issues with incoming and outgoing calls. You need to test that users are able to place and receive calls with people outside of Lync. What should you do? (Each correct answer presents part of the solution. Choose two.)

                                          • A. Create a watcher node and configure it for an extended, non-default synthetic transaction.
                                          • B. Create a watcher node and configure it for a default synthetic transaction.
                                          • C. In the synthetic transaction, use the Test-CsP2PAV cmdlet.
                                          • D. In the synthetic transaction, use the Test-CsPstnPeerToPeerCallcmdlet.
                                          Reveal Solution  Discussion  0

                                          Correct Answer: A,D  🗳️

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                                          Question #3

                                          You are a member of the CsAdministrator group that supports the Microsoft Lync 2013 datacenter for the Contoso company. The Contoso datacenter has 65,000 users. The datacenter has two pools, named ConPool01 and ConPool02. Both pools run Microsoft Lync Server 2013. The Central Management Store is hosted on ConPool01. The servers that run ConPool01 suffer a catastrophic failure. You want users hosted on ConPool01 to be supported permanently on ConPool02. You need to fail over ConPool01. What should you do?

                                          • A. Run the Get-CsDatabaseMirrorState cmdlet, and then the Invoke-CSManagementServerFailover PowerShell cmdlet.
                                          • B. Run the Set-CsConfigurationStoreLocation cmdlet.
                                          • C. Run the Install-CsDatabase PowerShell cmdlet, and then the Move- CsManagementServer cmdlet.
                                          • D. Run the Invoke-CsPoolFailover PowerShell cmdlet.
                                          Reveal Solution  Discussion  0

                                          Correct Answer: A  🗳️

                                          Question #4

                                          You support a Microsoft Lync Server 2013 environment that includes:
                                          -a single Standard Edition server,
                                          -a single consolidated Edge Server, and
                                          -a single Forefront Threat Management Gateway 2010 server that is acting as an HTTP(s) reverse proxy.
                                          Remote users report that the company logo isn't being displayed alongside the text in their Online Meeting invites.
                                          You need to find out why the logo is not being retrieved.
                                          Which two actions should you perform? (Each correct answer presents a part of the solution. Choose two.)

                                          • A. From the Lync Server Management Shell, execute the Get-CSWebServiceConfiguration | FL Identity,LogoURL cmdlet.
                                          • B. From the Lync Server Management Shell, execute the Get-CSMeetingConfiguration | FL Identity,l_ogoURL cmdlet.
                                          • C. Using a test client outside the corporate network, use an HTTP tracing tool to debug the traffic.
                                          • D. Using a test Client inside the corporate network, use an HTTP tracing tool to debug the traffic.
                                          • E. Using the Lync Server 2013 Logging Tool, debug traffic on the Lync Server 2010 Edge Server.
                                          Reveal Solution  Discussion  0

                                          Correct Answer: B,C  🗳️

                                          Question #5

                                          You deploy Microsoft Lync Server 2013 Enterprise Edition and create a pool named Lync2013pool.Contoso.local. You configure the Lync admin URL to be admin.contoso.local. The Front End and Back End roles are installed on servers named FE2013 and BE2013.

                                          You attempt to open the Lync Server Control Panel and you receive an error message. You need to be able to open the Lync Server Control Panel. Which two actions should you perform? (Each correct answer presents part of the solution. Choose two.)

                                          • A. Create the following DNS SRV record: _sipinternal._tcp.contoso.local SRV priority 0, weight 0, port 5061 lync2013pool.contoso.local
                                          • B. Create the following DNS A record: admin.contoso.local A 192.163.10.10
                                          • C. Create the following DNS A record: Meet.contoso.local A 192.168.10.10
                                          • D. Create the following DNS A record:lync2013pool.contoso.local A 192.168.10.10
                                          • E. Create the following DNS A record: lyncdiscoverinternal.contoso.local A 192.168.10.10
                                          Reveal Solution  Discussion  0

                                          Correct Answer: B,D  🗳️

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