Apple SUP-2026 : Apple Device Support

SUP-2026 pass collection

Exam Code: SUP-2026

Exam Name: Apple Device Support

Updated: Jul 29, 2026

Q & A: 306 Questions and Answers

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Apple SUP-2026 Exam Syllabus Topics:

SectionWeightObjectives
Software, Apps, and Content Management9%- App and content management
  • 1. Storage management and syncing
    • 2. Installation, removal, and updates
      - Operating system fundamentals
      • 1. System updates and installation
        • 2. iOS, iPadOS, macOS features
          System Diagnostics and Troubleshooting9%- Backup and restore
          • 1. Restore and recovery workflows
            • 2. iCloud Backup, local backups
              - Recovery and diagnostic tools
              • 1. Apple Diagnostics and Console
                • 2. macOS Recovery, Safe Mode
                  Users and Authentication7%- Apple Accounts and Managed Apple Accounts
                  • 1. Account creation and configuration
                    • 2. iCloud services and Continuity features
                      - Authentication methods
                      • 1. Two-factor authentication
                        • 2. Passcode, Touch ID, Face ID
                          Privacy and Security8%- System security
                          • 1. FileVault, System Integrity Protection
                            • 2. Stolen Device Protection
                              - Privacy controls
                              • 1. Permissions and data protection
                                • 2. Encryption and secure storage
                                  Networking7%- Connectivity technologies
                                  • 1. Wi-Fi, Bluetooth, cellular
                                    • 2. VPN and network troubleshooting
                                      - Sharing services
                                      • 1. AirDrop, Personal Hotspot
                                        • 2. Screen sharing and file sharing

                                          Apple Device Support Sample Questions:

                                          1. Your personal device is signed in to both your Managed Apple Account and your unmanaged Apple Account. Which of these is linked to your Managed Apple Account?

                                          A) Personal photos and videos
                                          B) Messages sent with iMessage
                                          C) Apps that you installed
                                          D) Organization data and documents


                                          2. How do you start your MacBook Pro in macOS Recovery?

                                          A) Press and hold the power button until "Loading startup options" appears, click Options, then click Continue.
                                          B) Press and hold Command-Option-R until "Loading startup options" appears. Enter an administratorpassword, then click the macOS Recovery icon.
                                          C) Press the power button, then immediately press and hold Command-R.
                                          D) Hold down the Power-Shift-Control-Option keys, then choose macOS Recovery.


                                          3. Which of these do you do to create a System Diagnostics report?

                                          A) In Console, go to View > run System Diagnostics.
                                          B) In Activity Monitor, go to View > Run System Diagnostics.
                                          C) In Activity Monitor, click the Information button, and choose System Diagnostics from the pop-up menu.
                                          D) In Console, click the "System diagnostic options" button, and choose System Diagnostics from the pop-up menu.


                                          4. Two active network interfaces are on your Mac. You want to use Safari to browse the internet.
                                          Which network interface will your Mac use?

                                          A) The one with the highest security.
                                          B) The one that's first in the service order.
                                          C) The one with the lowest MTU.
                                          D) The one with the fastest bandwidth.


                                          5. Which of these statements is a requirement to transfer data between devices using QuickStart?

                                          A) Both devices must have Wi-Fi and Bluetooth turned on.
                                          B) Both devices must have Face ID set up.
                                          C) Both devices must be signed in to the same unmanaged Apple Account.
                                          D) Both devices must be signed in to the same Managed Apple Account.


                                          Solutions:

                                          Question # 1
                                          Answer: D
                                          Question # 2
                                          Answer: A
                                          Question # 3
                                          Answer: C
                                          Question # 4
                                          Answer: B
                                          Question # 5
                                          Answer: A

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